This has been my worse experience in an apartment building. The landlady is obnoxious. She treats the tenants in an extremely unprofessional way:
I have been waiting for hours on appointments for her to show up. I have seen her lurking at the windows to see if a tenant was there. She is always disrespectful both in person and on the phone.
In my apartment, when the shared washing machine broke she didn't even acknowledge that it was broken and it took almost one month for it to be repaired. The free washing machine was eventually replaced with a machine with coins, and this was not what we agreed on signing the contract.
When I moved in, she almost forcefully filled the check-list with "good" checkmarks, even thought there were several things in the house that didn't really meet the expectations.
Also when I moved in, she went to the mail box, took all the personal mail of the previous tenant including a package and trow everything in the trash. I was astonished.
My carpet was extremely dirty when I entered the apartment, Nonetheless, she charges every tenant a non refundable $250 cleaning fee. I hope to get out of here as soon as possible. Awful experience. Do not come living here.